Explanation: You are trying to connect to your site ‘Test’ but you received a connecting message for a while and then the Control Center produces the Connect time-out error (see Figure 1). This is happening because the Management Gateway Service has been stopped. You must restart this service.
Solution: Restart the Stopped Service
- Open the Services application on your host server and check the status of the StreamServe Management Gateway service – it has been stopped (see Figure 2)
- To restart the service, right click on it and select Start and the service will be restarted (see Figure 3)
- Re-connect to the site and it should connect OK