Troubleshoot: Control Center producing an ‘There is already an instance running of service’ error

Scenario: You try to restart your Control Center application but Control Center only produces the error message in Figure 1.

code9
Figure 1: Control center error
  1. Open the Services application on your host server and check the status of the Control Center application – it should be status Stopping.
  2. Open Task Manager and select the Processes tab and view the CommunicationServer.exe process (see Figure 2) – This process needs to be killed.
  3. To kill this process, right-click on the process and select End Process.
  4. Start your application and it should run normally.
30
Figure 2: Task Manager process view

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s